CONCEIRGE SERVICE

Travel & Concierge

 

"Your personal LGBTQ+ travel expert and luxury concierge"

For discerning travellers looking for a bespoke travel service with that extra personal touch. Let the beOUTbeFREE Travel Butler help create your perfect trip, with equality in mind.

EXPERIENCE

beOUTbeFREE pride ourselves on personal service – Our Travel butler have experience travelling the globe as an LGBTQ+ Traveller for over 15 years, with 98% of our destinations have been visited by at least one of our travel butlers. With a many years service working within the UK travel industry for market leading travel companies, managing hotels & managing resort teams for the UK market within resort. We believe this gives us a great expertise in delivering you a great holiday experience. Giving you a great insight of what to expect and where to go, so that your experience is as good as it can be, so you can have a beOUTbeFREE experience.

BUILDING YOUR ITINERARY LGBTQ+ FRIENDLY

Whether you want to visit one place on a luxury holiday or include different destinations into a multi centre trip or round the World holiday, beOUTbeFREE will work with you to build the trip to suit your exact needs.  We  have access to a huge number of travel industry contacts and has close relationships with many companies both large and small, built up to ensure you have access to the very best products at the most competitive prices. all with equality in mind. We only use LGBTQ+ friendly hotels and suppliers who conform to the UK's Equality Act 2010 or something similar in host country. If the country does not have a similar law we will advise of the official information we have been instructed by the host country. But equally give you some examples of people from the LGBTQ+ who have visited this destination and how they received this destination.

TRAVEL BUTLER SERVICE

You can choose from a huge range of accommodations, tours and travel options and combine all the elements to create that perfect trip, all with a friendly, personal and professional service with a real attention to detail. The concierge service means out Travel Butler will be happy to check out any special extra requests you have. Maybe you want to find a nice restaurant or book a show. Just ask and you travel butler will help with anything you need on your trip. beOUTbeFREE Travel Butler will be with you from the initial planning all the way through your holiday and beyond. You will be dealing with one person alone, who knows what you like and what you don’t and cares as much about your holiday as you do, so you know you are in good hands. 

Tweak, refine & book.

Together with your Travel Butler we will tweak and refine your perfect holiday until you are 100% happy with it. After all its your holiday and your experience, we want all our customers happy ones, as well as being your chosen dedicated Travel Agents time and time again. When you’re ready to book, we will ask for a deposit and then get everything booked up for you. The final balance will be due 10 weeks before your holiday.

Travel & Concierge!

When you enquire you will have a dedicated Travel Butler who will be with you every step of the way. After discussions with you and understanding what experience you are looking for as well as fitting this in with your budget and expectations, they get to work and start building, designing and creating you perfect itinerary. Once you agree with an itnary theat best suits your self and happy with, they will be your point of call, before, during and after. your own personal dedicated Travel Butler. We belive this is best for our clients from start to finish, a real personal service.

When you return

When you return, your dedicated Travel Butler will contact you, why, we want to hear about the amazing experience you had, as well as making sure we have happy customers. Equally as we are a dedicated LGBTQ+ Travel Agency we value your feedback from destination and hotel you stayed in. Why you may ask? We appreciate your feedback as this is key to our progress. When if comes to LGBTQ+ friendly hotels, they have all agreed to an equality agreement, but customers experience is vital in this process for the value of your portfolio. Your feedback is important, and we want to share this with the next customers to visit. Collecting data for this will make sure that for the future bookings for destinations and hotels from our portfolio is perfect for our customers and innkeeping for the evolutions of our portfolio of LGBTQ+ friendly Hotels around the world.

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Why choose beOUTbeFREE?

 

  • Tailor-made for you

  • Expert LGBTQ+ advice from specialists

  • LGBTQ+ Friendly Hotels

  • 100% financial protection

  • 24/7 emergency assistance

  • Exclusive deals.  

FINANCIAL PROTECTION

Rest assured that all our holidays are 100% financially protected. Our TTA bond protects holidays booked in the UK with flights. All Holidays with Flights will be ATOL protected & a certificate will be produced upon booking. Protection means that in the unlikely event that we become insolvent; your holiday will still continue or refunded or you will be repatriated if already travelling or have flights with us.

 

ATOL PROTECTION

All our hotel + booking will be ATOL protected through our TTA association, a ATOL Certificate will be produced upon booking

We are Proud members of IGLTA

EQUALITY

beOUTbeFREE only uses LGBTQ+ friendly Hotels and suppliers who believe in equality. If this fails then we simply do not use them again, after all the customer experience is where the equality is at, some of our destinations are in countries where the law is somewhat challenging, we use the up to date travel advise form the government in respect to all destinations we use, equally we will have our own story’s from people from the LGBTQ+ community, so you can have your own pre judgment before booking.  So, you can have No matter who you love or who your friends with you'll find amazing experiences with beOUTbeFREE.

 

FLEXIBLE PAYMENTS

In most cases, we only need to take a deposit from you to confirm your booking with the full balance not due until ten weeks before travel. Unlike when you book a trip online and are expected to pay the full amount up front, we can confirm your trip with a deposit. We can also often hold long haul flights at no extra charge ensuring you secure the best flight prices. If booking in Europe and we would mostly, due to the market, use a low-cost carrier, then this will show in you deposit being greater due to the full cost of your flight would need to be adhered to and will determine your deposit cost sometimes, being greater. Please be aware Low-cost airlines cost, are also non-refundable upon purchase. This is beyond our control.

 

1. We are a dedicated LGBTQ+ travel Agency. LGBTQ+ Owned

Our passion drive and commitment for our community. Creating and delivering a service for our community. We only work with Hotels and Suppliers who conform to equality and welcome the LGBTQ+ community with equality arms. Our main objective is that the hotel we use, is LGBTQ+ friendly. When we speak to Hotels or Suppliers, they understand the nature of our business and why we are here and who are customers are. So you don’t need to worry. We take that away so you can enjoy your experience to how you should. And see the world while beoutbefree.

2. We listen to our customers and your needs.

We value our customers, without listening to what you require, how can we build you your perfect experience. We pride our self’s on have been to 98% of destinations we sell, so we can give you first-hand experience of our destinations. After consulting with your self’s we can give you some amazing examples of places that would be best fit your requirements. We know that everyone has different needs and preferences for their perfect holiday. We never sell what we don’t feel is right, Afterall we not only provide holidays, but we provide trust and safety with our information and recommendations. and if it isn't right for you, we won't recommend it!

3. We're here to help if things go wrong.

We believe the real value of a Travel Agent is evident when there's a crisis; whether that be volcanic ash or even just a flight schedule change. Our 24-hour emergency team provide round the clock assistance and a genuine fast track to getting problems solved, which means that you're not just at the mercy of the 'customer service' desk at the airport! We are with you every step of the way.

4. Our Travel Butlers are experts in travel.

Actually, 'experts' is too vague a term for people who live and breathe these amazing destinations! We love the word “Passion”. Our Travel Butlers have visited 98% of our destinations we cover. Our Travel Butlers have spent years falling in love with travel before turning their passion into their profession; meaning they can make personal recommendations, provide first-hand insight and offer top tips. This means your travel experience with us will be put together by someone who knows every nook, every cranny and every five-star restaurant, remote beachside shack or temple tour that will make your trip extra special.

5. We offer added value, that little extra!

Because of our strong relationships with our hotels, Suppliers and Operators we make sure you benefit from the best available rooms on check-in and where available. Or maybe its special occasion and you would like to plan that little extra for a surprise.  Or maybe exclusive added value offers that you may not get by booking direct with the hotel.

6. We won't tie up your funds, flexible payment plans.

When you book flights and hotels online, they're usually non-refundable which means you have to pay the full balance immediately. When booking with us you can normally expect to pay deposit and the final balance Ten weeks before departure.

7. We make holiday experiences to make memories, with the one you love.

We build luxury holiday experience's so you can be who you are, with who you love. Within an environment that welcomes you with equality arms.  So you are free to make memories with that special some one and see the world as you dreamed. We cant change the laws of some of these countries, but we can change the world one hotel at a time.

We know what you're thinking, ‘don't all Travel Agents follow these things?’ The answer is yes, they should, as this is industry best practice; but often some fall short of the mark.

At the beOUTbeFREE these six principals are at the core of what we do, and it's why we're in business. We work towards them every day to ensure we differentiate ourselves in the world of Travel & the LGBTQ+ Travel Industry, standing out from the rest of the crowd as 'the' Travel Agents to trust, because our personality is driven by our core values: Equality, Passion, Inspiration, Travel and Excellence. Individually these values have an effect, but united they create the ultimate experience you dream of when looking for that all important time away.

We don't follow trends, we set them!

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beOUTbeFREE seven principles we work within

This is just a taster of the experiences we can offer you.

Contact the team if you already have a destination in mind, or let us inspire you call: +44 (0) 1273 243 059 or make an enquiry at enquire@beoutbefree.com

info@beoutbefree.com

01273  243 059

beOUTbeFREE Travel Group

Brighton

 

Opening Times

Monday to  Friday | 10am - 8pm
Saturday | 10am - 3pm 
Sunday   | Closed

Wouldn't it be nice knowing the hotel you are staying in welcomes you with equality arms? At beOUTbeFREE Travel we creates luxury bespoke tailor-made holidays for the LGBTQ+ community. Every trip we create is personalised and tailored to the individual needs and desires of each client. Our aim is to create a portfolio of hotels around the world. That welcomes the LGBTQ+ community, with equality arms. Giving the LGBTQ+ community a real choice.

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